When a customer earns enough points to redeem a reward, JeriCommerce sends a Reward claimable event to their Klaviyo profile. Use this event to build flows that drive redemptions through push notifications or email.

Event Data

The Reward claimable event includes:

rewardId        // Reward unique identifier
rewardLink      // Deep link to the reward (works inside wallet push notifications)
rewardTitle     // Reward display name

Flow Ideas

Send a push notification through the loyalty card with the rewardLink as the link value. The customer taps the notification and lands directly on the reward, ready to redeem in one click.

Follow the instructions to send push notifications from Klaviyo flows, or use the Webhook Builder to generate the webhook configuration in seconds.

This is the highest-converting approach — the customer goes straight from lock screen to redemption.

Email works best for customers who haven't installed the loyalty card yet. Highlight the reward in the subject line, but make the main call-to-action about downloading the loyalty card to their wallet.

Use this as a double win — drive reward redemptions and loyalty card installs at the same time.