With the Customer Rewards tile, you can check a customer's available points and apply both rewards and assigned coupons directly into the Shopify POS cart, all without leaving the checkout flow.
The tile badge shows the total number of available discounts (rewards plus coupons combined).
How it works ¶
Open the Customer Rewards tile
From your Shopify POS home, tap Customer Rewards. You'll see the customer's current balance and two tabs: Rewards and Coupons.
Choose a reward or coupon
The Rewards tab lists rewards the customer can claim with their points. If the customer has enough points, the reward shows as Redeemable. Tap Redeem reward to generate a coupon and apply it to the cart.
For Points as cash, choose the points to spend and preview the discount. The current POS cart total also limits how much can be redeemed.
The Coupons tab lists unused coupons already assigned to the customer. Tap Apply to add a coupon's discount code to the cart. The coupon is marked as consumed so it cannot be applied twice.
Confirm and complete checkout
Check that the discount appears under Cart discount in the order summary, then complete the transaction as usual.
This tile works alongside the other JeriCommerce loyalty tiles (Scanner Cards, Balance Adjustment) to give a complete in-store loyalty experience.
To scan a reward directly from the customer's reward profile, the customer needs to access their profile from the back of the Wallet and click on "Claim Reward". A QR code will be displayed, and the cashier can use the scanner card tile, the reward will be instantly applied to the cart.
If a code cannot be applied ¶
Shopify's discount conditions still apply, so a code may not be eligible for every cart. If applying a Points as cash code fails after points have been redeemed, the tile reloads the customer's balance and discounts. Check that updated balance and the existing coupon before redeeming again.