If your customers speak different languages, you can translate the sections on the back of your loyalty card so each customer sees content in their preferred language. JeriCommerce supports English, Spanish, German, French, and Italian.

Translated sections appear automatically on both Apple Wallet and Google Wallet passes based on the customer's device language.

Set up your program languages

Before you can translate sections, you need to add languages to your program. The first language in the list is your default — the one customers see when no translation is available for their language.

Languages settings in Customer Flows
Languages section in Settings → Customer Flows

Changing the default language doesn't translate existing content — it tells JeriCommerce which language your original sections are written in.

Translate wallet sections

Once you've added at least two languages, a language picker appears in the wallet editor toolbar.

Language picker dropdown in the wallet editor
Language picker with translation status per language

Auto-translate missing sections

When you save wallet sections and some languages are still missing translations, JeriCommerce offers to auto-translate them for you.

Auto-translate uses your default language as the source. Review the auto-generated translations afterward to make sure they match your brand's tone and terminology.

How translations reach customers

Translated sections appear on wallet passes based on the customer's device language:

  • Google Wallet — Uses localized headers and body text. Google automatically shows the version that matches the customer's phone language.
  • Apple Wallet — Receives translated section content based on the customer's locale.

If a customer's device language doesn't match any of your translations, they see the content in your default language.

JeriCommerce emails (download pass, gift card, verification) also adapt to your program's default language automatically.

Once you've set up languages and translated your sections, customers around the world will see your loyalty card content in a language they understand.