https://support.jericommerce.com/changelog Latest product updates, new features, improvements, and fixes. en Tue, 12 May 2026 14:32:40 +0000 The POS Rewards tile now has Rewards and Coupons tabs. Staff can apply any coupon assigned to the customer (manually or by campaign) directly to the cart, alongside point-redeemable rewards. The tile badge shows the combined count of available discounts. https://support.jericommerce.com/integrations/shopify/see-and-redeem-customer-rewards-on-shopify-pos changelog-2026-05-12-apply-customer-coupons-from-the-pos-rewards-tile Tue, 12 May 2026 00:00:00 +0000 Added Fixed a bug where the POS Loyalty and Rewards tiles could remain disabled after scanning a customer, even when the scan succeeded. Tiles now reliably activate and refresh as the cart changes. https://support.jericommerce.com/integrations/shopify/scan-customers-wallet-pass-on-shopify-pos changelog-2026-05-12-pos-tiles-no-longer-stay-grayed-out-after-a-customer-scan Tue, 12 May 2026 00:00:00 +0000 Fixed The Balance Changed trigger now exposes pointsToNextReward and nextRewardName, and the Reward Redeemable trigger now exposes rewardValue, rewardCost, and customerRemainingBalance. Use them in Shopify Flow to build smarter automations (for example, nudge customers when they are close to the next reward). https://support.jericommerce.com/integrations/shopify/shopify-flows-and-events changelog-2026-03-27-more-properties-on-shopify-flow-loyalty-triggers Fri, 27 Mar 2026 00:00:00 +0000 Updated Each earning flow now has a Display settings section where you can edit the title, short description, long description, and upload a custom 1:1 icon. Customers see your wording and image instead of the default text and illustration in the wallet. https://support.jericommerce.com/guides/earning-flows changelog-2026-05-11-customize-your-earning-flow-titles-and-icons Mon, 11 May 2026 00:00:00 +0000 Added Rewards now appear in each customer's language in the wallet, and Apple and Google Pass notifications (balance changes, tier updates, new reward available) are sent in their language too. Set up translations from Settings > Translations. https://support.jericommerce.com/guides/languages-and-translations changelog-2026-05-11-reward-names-and-pass-notifications-follow-the-customer-s-language Mon, 11 May 2026 00:00:00 +0000 Added The Shopify storefront widget now passes the active store locale into JeriCommerce, so the loyalty page and widget content open in the language the shopper is browsing in. https://support.jericommerce.com/storefront/how-to-use-the-jericommerce-storefront-widget changelog-2026-05-11-storefront-widget-opens-loyalty-pages-in-the-shopper-s-language Mon, 11 May 2026 00:00:00 +0000 Added Fixed two bugs that caused customers to end up with wrong or negative points after a tier recalculation: one where only the last transaction's points were saved instead of the full history, and another where refunds on orders predating the program or cancelled orders were deducted twice. https://support.jericommerce.com/loyalty/tiers/tier-recalculation-cycles-and-maintenance changelog-2026-05-06-tier-recalculation-gives-accurate-point-totals Wed, 06 May 2026 00:00:00 +0000 Fixed The Shopify POS loyalty tile and modals now show the customer's VIP tier next to their point balance, so staff can see tier status at a glance without leaving the checkout. https://support.jericommerce.com/integrations/shopify/how-to-add-jericommerce-tiles-to-your-shopify-pos changelog-2026-05-05-pos-shows-customer-tier-in-the-loyalty-tile Tue, 05 May 2026 00:00:00 +0000 Updated Fixed a crash where a guest-checkout order with no linked customer would halt the entire transaction sync job, preventing the rest of that batch from being imported. https://support.jericommerce.com/changelog#2026-05-01 changelog-2026-05-01-transaction-sync-no-longer-stalls-on-guest-checkouts Fri, 01 May 2026 00:00:00 +0000 Fixed Fixed an issue where section labels or descriptions containing quote characters or line breaks caused Apple Wallet to show raw placeholder text instead of the actual content. https://support.jericommerce.com/wallet/how-to-customize-pass-sections-in-the-back-of-the-wallet changelog-2026-04-28-wallet-pass-sections-show-correctly-when-text-contains-quotes Tue, 28 Apr 2026 00:00:00 +0000 Fixed On mobile devices, the loyalty widget now opens as a full-width panel that slides up from the bottom of the screen, making it easier to read and interact with on small screens. https://support.jericommerce.com/storefront/how-to-use-the-jericommerce-storefront-widget changelog-2026-04-28-storefront-widget-slides-up-as-a-bottom-sheet-on-mobile Tue, 28 Apr 2026 00:00:00 +0000 Updated Fixed a navigation issue where completing an earning flow action (such as installing the loyalty card or verifying your account) left the popup open on top of the next screen. Added a back button to the wallet-card confirmation page so customers can easily return. https://support.jericommerce.com/guides/earning-flows changelog-2026-04-28-earning-flow-actions-no-longer-blocked-by-an-open-modal Tue, 28 Apr 2026 00:00:00 +0000 Fixed Fixed a layout overflow where long words in Cyrillic and other non-Latin scripts extended past the edge of the reward detail panel in the storefront widget. https://support.jericommerce.com/loyalty/rewards/how-do-jericommerce-rewards-work changelog-2026-04-28-reward-descriptions-wrap-correctly-in-non-latin-scripts Tue, 28 Apr 2026 00:00:00 +0000 Fixed Improved the contrast of the back button in the storefront widget so it stays clearly visible when the page backdrop is light or white. https://support.jericommerce.com/changelog#2026-04-28 changelog-2026-04-28-back-button-visible-on-light-colored-widget-backgrounds Tue, 28 Apr 2026 00:00:00 +0000 Fixed Fixed a bug where customers added via the admin, synced through the API, or imported from Smile.io were left without a VIP tier. All new customers now have their tier assigned right away. https://support.jericommerce.com/guides/vip-tiers changelog-2026-04-24-vip-tier-now-assigned-to-all-new-customers Fri, 24 Apr 2026 00:00:00 +0000 Fixed Fixed a bug where campaigns targeting customer segments would repeatedly send to the same small group while skipping most of the audience. Campaigns now correctly work through all matching customers. https://support.jericommerce.com/notifications/scheduled-campaigns changelog-2026-04-23-scheduled-campaigns-now-reach-your-full-segment Thu, 23 Apr 2026 00:00:00 +0000 Fixed The Customers API now supports cursor-based pagination, making it faster and more reliable to page through large customer lists without missing or duplicating entries. https://support.jericommerce.com/integrations/api/api-customer-update-and-creation changelog-2026-04-23-faster-customer-list-loading-via-cursor-pagination Thu, 23 Apr 2026 00:00:00 +0000 Updated Fixed an issue where logos and icons on Apple Wallet passes were being cropped when the source image didn't match the slot's aspect ratio. Images now scale proportionally so your full design shows. https://support.jericommerce.com/wallet/create-the-assets-for-an-awesome-wallet changelog-2026-04-22-apple-wallet-logos-and-icons-no-longer-cropped Wed, 22 Apr 2026 00:00:00 +0000 Fixed The admin now shows a live online or offline indicator next to each NFC reader and POS device, so you can tell at a glance which devices are connected without leaving the settings page. https://support.jericommerce.com/integrations/shopify/how-to-connect-an-nfc-reader-to-a-shopify-pos changelog-2026-04-21-see-reader-and-pos-online-status-in-the-admin Tue, 21 Apr 2026 00:00:00 +0000 Updated Fixed an issue where the Shopify POS wallet scanner would silently lose its connection after a network interruption and stop working. The scanner now detects the drop and reconnects on its own. https://support.jericommerce.com/integrations/shopify/scan-customers-wallet-pass-on-shopify-pos changelog-2026-04-17-pos-scanner-recovers-automatically-after-a-dropped-connection Fri, 17 Apr 2026 00:00:00 +0000 Fixed Images on wallet passes (Apple Wallet and Google Wallet) and the wallet download page now serve at the right resolution for each device and are automatically optimized, so your customers see faster-loading, sharper images — especially on slow connections. https://support.jericommerce.com/changelog#2026-04-13 changelog-2026-04-13-wallet-and-pass-images-load-faster-on-mobile Mon, 13 Apr 2026 00:00:00 +0000 Updated Fixed a validation error that blocked Shopify MultiPass URLs containing query parameters (e.g. ?discount=VIP) or anchor fragments. These URLs are now accepted and work correctly. https://support.jericommerce.com/changelog#2026-04-12 changelog-2026-04-12-multipass-links-now-accept-query-strings-and-fragments Sun, 12 Apr 2026 00:00:00 +0000 Fixed Fixed an issue where images uploaded in the admin — for rewards, emails, and wallet settings — were stored with the wrong file extension. Images are now saved with the correct format, preventing potential display issues. https://support.jericommerce.com/changelog#2026-04-10 changelog-2026-04-10-uploaded-images-now-saved-with-the-correct-file-format Fri, 10 Apr 2026 00:00:00 +0000 Fixed Fixed an issue where the image shown when customers share their loyalty link on WhatsApp, Instagram, or social media was blank. Previews now display your program's logo and banner as expected. https://support.jericommerce.com/changelog#2026-04-10 changelog-2026-04-10-social-media-link-previews-now-load-correctly Fri, 10 Apr 2026 00:00:00 +0000 Fixed The VTAP NFC reader integration now supports two hardware modes: output mode for wine dispensers and relay mode for lockers, with a configurable relay duration for locker timing. https://support.jericommerce.com/integrations/shopify/vtap-nfc-reader-wifi-setup changelog-2026-04-09-vtap-now-supports-wine-dispensers-and-lockers Thu, 09 Apr 2026 00:00:00 +0000 Added Fixed an error on the loyalty check page that could appear when the balance preview tried to load before the program was fully ready. https://support.jericommerce.com/changelog#2026-04-07 changelog-2026-04-07-balance-preview-error-on-loyalty-check-page Tue, 07 Apr 2026 00:00:00 +0000 Fixed Fixed two crashes in the customer-facing loyalty app: one that affected customers during app load, and one that occurred when resuming the wallet pass download page on mobile. https://support.jericommerce.com/changelog#2026-04-06 changelog-2026-04-06-customer-loyalty-app-stability-improvements Mon, 06 Apr 2026 00:00:00 +0000 Fixed Fixed a race condition that caused the admin dashboard to briefly show a page not found screen on every login or page refresh. https://support.jericommerce.com/changelog#2026-04-06 changelog-2026-04-06-admin-no-longer-flashes-not-found-on-load Mon, 06 Apr 2026 00:00:00 +0000 Fixed When customers share their loyalty app link on WhatsApp, social media, or messaging apps, it now shows a rich preview with your program's logo, banner, and a localized description. https://support.jericommerce.com/changelog#2026-04-06 changelog-2026-04-06-link-preview-images-for-shared-urls Mon, 06 Apr 2026 00:00:00 +0000 Added Two new custom fields — next tier name and points to next tier — can now sync to Shopify metafields and Klaviyo profiles, so you can show customers how close they are to leveling up. https://support.jericommerce.com/integrations/shopify/sync-custom-fields-with-shopify changelog-2026-03-27-next-tier-custom-fields-for-shopify-and-klaviyo Fri, 27 Mar 2026 00:00:00 +0000 Added Balance change events now include more context about coupon and reward transactions, giving you better data in Shopify Flow and Klaviyo automations. https://support.jericommerce.com/integrations/shopify/shopify-flows-and-events changelog-2026-03-27-richer-balance-change-events Fri, 27 Mar 2026 00:00:00 +0000 Updated The balance changed and reward redeemable Shopify Flow triggers now include next reward details, so you can notify customers when they're close to unlocking a reward. https://support.jericommerce.com/integrations/shopify/shopify-flows-and-events changelog-2026-03-27-next-reward-fields-in-shopify-flow-triggers Fri, 27 Mar 2026 00:00:00 +0000 Added A new Changelog link in the admin side menu lets you stay up to date with the latest features. A badge appears when new features have been added recently. https://support.jericommerce.com/changelog#2026-03-24 changelog-2026-03-24-changelog-link-in-side-menu Tue, 24 Mar 2026 00:00:00 +0000 Added The reward redeemed Shopify Flow trigger now includes the reward code, making it easier to build automations that reference specific rewards. https://support.jericommerce.com/integrations/shopify/shopify-flows-and-events changelog-2026-03-23-reward-code-in-shopify-flow-events Mon, 23 Mar 2026 00:00:00 +0000 Added Wallet pass sections with no label or content are now automatically hidden, keeping your customers' passes clean. https://support.jericommerce.com/changelog#2026-03-23 changelog-2026-03-23-empty-wallet-pass-sections-removed Mon, 23 Mar 2026 00:00:00 +0000 Fixed Fixed an issue where wallet pass download links could break when a customer switched from iOS to Android or vice versa. https://support.jericommerce.com/changelog#2026-03-21 changelog-2026-03-21-wallet-pass-download-link-on-device-switch Sat, 21 Mar 2026 00:00:00 +0000 Fixed Wallet pass sections now support translations, so your loyalty card content displays in your customers' language on both Apple and Google Wallet. https://support.jericommerce.com/changelog#2026-03-20 changelog-2026-03-20-wallet-pass-section-translations Fri, 20 Mar 2026 00:00:00 +0000 Updated You can now customize the look and content of your Shopify POS tiles directly from the Customize section in the admin. https://support.jericommerce.com/integrations/shopify/how-to-add-jericommerce-tiles-to-your-shopify-pos changelog-2026-03-19-pos-tile-customization-pages Thu, 19 Mar 2026 00:00:00 +0000 Added The Widget and Web App design settings are now combined into a single page for a simpler setup experience. https://support.jericommerce.com/storefront/how-to-use-the-jericommerce-storefront-widget changelog-2026-03-18-unified-widget-web-app-design-page Wed, 18 Mar 2026 00:00:00 +0000 Updated A redesigned home page guides you through setting up your loyalty program step by step with a progress tracker. https://support.jericommerce.com/changelog#2026-03-18 changelog-2026-03-18-improved-onboarding-experience Wed, 18 Mar 2026 00:00:00 +0000 Added You can now preview customer app changes in real time from the admin, without needing to switch to a separate preview link. https://support.jericommerce.com/changelog#2026-03-18 changelog-2026-03-18-live-admin-preview-for-customer-app Wed, 18 Mar 2026 00:00:00 +0000 Added Fixed an issue where minimum purchase requirements were not correctly validated for percentage-based discounts. https://support.jericommerce.com/loyalty/coupons/create-shopify-discounts changelog-2026-03-17-minimum-purchase-validation-for-discounts Tue, 17 Mar 2026 00:00:00 +0000 Fixed The customers list now loads faster and includes better search and filtering options. https://support.jericommerce.com/features/customers changelog-2026-03-12-improved-customers-list Thu, 12 Mar 2026 00:00:00 +0000 Updated The Loyalty Page storefront extension now supports Italian, French, and German in addition to English and Spanish. https://support.jericommerce.com/storefront/loyalty-page-setting-up-and-customizing-the-default-template changelog-2026-03-12-loyalty-page-multi-language-support Thu, 12 Mar 2026 00:00:00 +0000 Added The Loyalty Page now shows your store's actual currency symbol instead of a hardcoded dollar sign. https://support.jericommerce.com/storefront/loyalty-page-setting-up-and-customizing-the-default-template changelog-2026-03-12-loyalty-page-currency-symbol Thu, 12 Mar 2026 00:00:00 +0000 Fixed A new Loyalty Page card in the On-site customization section lets you manage your loyalty page design directly. https://support.jericommerce.com/storefront/loyalty-page-setting-up-and-customizing-the-default-template changelog-2026-03-11-loyalty-page-design-card Wed, 11 Mar 2026 00:00:00 +0000 Added When a customer sends a wallet pass, the app now auto-detects if their email is already registered and skips the signup step. https://support.jericommerce.com/wallet/download-wallet-pass-links changelog-2026-03-11-smarter-wallet-pass-download-flow Wed, 11 Mar 2026 00:00:00 +0000 Updated The customer-facing app now refers to 'Loyalty Card' as 'Member Card' for a more welcoming experience. https://support.jericommerce.com/changelog#2026-03-11 changelog-2026-03-11-renamed-loyalty-card-to-member-card Wed, 11 Mar 2026 00:00:00 +0000 Updated The marketing opt-in checkbox is now unchecked by default during customer registration, keeping you compliant with best practices. https://support.jericommerce.com/changelog#2026-03-11 changelog-2026-03-11-marketing-opt-in-default-changed Wed, 11 Mar 2026 00:00:00 +0000 Updated A new Shopify theme extension lets you embed a fully customizable loyalty page directly in your storefront with automatic data binding. https://support.jericommerce.com/storefront/loyalty-page-setting-up-and-customizing-the-default-template changelog-2026-03-10-loyalty-page-theme-extension Tue, 10 Mar 2026 00:00:00 +0000 Added